Answers to Frequently Asked Questions
What to Expect When Your Pet Returns Home After Boarding
Your pet will undoubtedly be happy to see you after your trip. Following a few simple steps will help ease the transition back to home life.

  • Over-excitement may make a pet pant a lot and act thirsty. He is probably not thirsty, and had plenty of water available. Give him a few ice cubes to tide him over until he settles down.

  • Food Ditto. However, please be aware that excessive drinking and eating may lead to digestive upsets and bloating. Do not feed your pet for at least three hours after coming home from the kennel, and then limit the food and water you provide until he has settled back into home life.
  • Pets enjoy their vacation just as you do. Kennel life can be very exciting. Some dogs are more active, running and exercising with their boarding neighbors. These dogs can leave the kennel tired, but happy, and wish to snooze.

  • Re-establish home patterns by following a normal schedule. Pets love following a schedule — it makes them feel safe and secure.

After you pick up your kitty allow him/her to find that "at home" feeling again before letting him out of the house.

Tour Information:
Our tours are given Monday - Thursday between 3:00p.m. - 6:00p.m. We welcome you anytime during these times.

We wish we could be available to our new customers all the time, but during the mornings we are feeding, cleaning, grooming, caring for our older furry guest along with giving special diets and medicines. We are also on our nature walks and playtime. So even though we believe our "parents" are important, our furry guest really depend on us to take as great a care of their needs as their parents do at home.

Special Diets and Bedding:
We offer a high quality dog food and offer bedding to our guest while in our care, so we request that you not bring any of these items unless it is a special diet. (IE: Soft food for older pets or pets with allergies to foods)
Quiet Times:
Because of the busy mornings we have established quiet time for our guest between 12 noon and 3pm. We give treats and turn on some soft and relaxing music for them to rest. We have found over the years that a restful pet makes for a happier pet.